Cancellation Policy

Our at home PCR Tests and click and collect PCR Tests are non-refundable and not interchangable, this is due to the nature of the tests.


We understand that flights can be rescheduled or canceled, therefore with our in clinic appointments we are happy to reschedule you appointments, please give us as much notice as possible.

However if you would like to cancel your appointment you will be charged a £30 fee. 

Private clinic Glasgow

How to Book

How to book your Appointment

Book your in clinic PCR test or arrange a collection time to click and collect please call us on 07549 062 680.

To order your at home PCR test please click here.

Orders that will be sent out by post will be sent by Royal Mail, please make sure that you order in plenty of times as there will be delays expected over the Christmas and New Year period.  


Contact Us

If you need any help of further information our frindly booking line staff are available from 9am – 9pm. 

Send us an email on [email protected] and we will respond to your quiery.

Email Us

General Info

0141 221 2496

25 Portland Road, Kilmarnock, KA1 2BT

Waverley House, Hamilton Business Park, Caird Park, Hamilton, ML3 0QA

Lyoncross Pharmacy

Better Health Care is Our Mission

Same Day Appointments are Available.

0141 221 2496

25 Portland Road, Kilmarnock, KA1 2BT

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